Noticeboard

Telephones

With effect from Monday 26 October 2020, our telephone lines will be available between 08.00 and 18.00.  the practice will remain open until 18.30, Monday to Friday.

Covid 19 Vaccine

A trial is soon to be started at Synexus, Hexham General Hospital - please see our research page for more details if you are interested in taking part.

E-mail and e-Consult service

Please do not e-mail us directly with private or confidential medical information.  This is not a secure channel.  Please contact us via the e-Consult service instead. 

This is available via the online form found half way down the home page. Just click on the blue e-Consult box and follow the instructions.  This is a secure way of contacting us and the system will direct you appropriately.  If you need GP advice, you will receive a response the following working day and they will arrange any follow up or consultation that may be required.

Research project

If you'd like to take part in a research study about data sharing, please look at our Reseach page.

Face coverings and hand washing

In line with Government recommendations, if you are entering the surgery premises, please wear a face covering.  we also now have hand washing facilities at the entrance doors.  Please wash your hands when entering and leaving the building.

 

Patient Access Update

If you access our online services, Patient Access has started to offer private services through the portal.  These services are in no way endorsed by or connected to the practice.  patient access are also updating their security and shortly when you log in you will be asked to provide a 5 digit pin number.

Repeat medication

Pharmacies are taking longer to dispense medication due to supply issues.  Please allow 7 days before collecting your medication or check with the pharmacy.

Online booking

We have been advised not to offer online booking for face to face appointments for the time being.  Appointments are for telephone consultations only so please leave a contact number.  The GP or nurse will telephone you as close to the appointed time as possible.  However, they will not be able to call multiple times if they cannot speak to you.

 

 NATIONAL DATA OPT OUT

Information about the national data opt-out programme can be found at:

www.nhs.uk/your-data-matters or telephone 0300 303 5678

Mobile telephone numbers

Please make sure we have your up to date contact details.  We use mobile phone numbers to send appointment reminders and other appropriate messages.  If you provide us with a mobile telephone number we will assume you are happy to use this to contact you unless you tell us otherwise.

Carers

Please let us know if you are a carer so that we can refer you to Carers Northumberland for support, if you so wish.

Non NHS work 

This is not a priority for our team so it may take up to 3 weeks for us to provide insurance reports, to complete holiday cancellations forms etc. Please note there may be charges for these private services, so please ask.

 

Please also be aware that we cannot guarantee to turn around sick note requests within 48 hours, nor can we provide sick notes in advance.

Smoking and E-cigarettes

There is a blanket no smoking policy in the Primary Care Centre and Hospital site.  This extends also to e-cigrettes as there is no current evidence as to their efficacy or safety.

Online Booking and Medication Requests

To book appointments and order repeat medication 24 hours a day 7 days a week download an application form or please speak to one of our reception team.  for full details regarding security and consent please select item 4 in further information on the right of our home page

Application form for online access

Visitor Tansport for Wansbeck and North Tyneside

If a patient is transferred from Hexham General Hospital to Wansbeck or North Tyneside general hospitals for further treatment, a free daily shuttle car operates from Hexham to enable relatives to visit.  To book a place on this service, which leaves Hexham General Hospital at 1pm, contact 0344 811 8111 and ask for extension 5388.

 

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When using e-consult to request letters etc. please note that these may incur a private charge.

econsult 

        Covid-19 vaccination roll out          


Welcome to Sele Medical Practice

Please see our News page for updates on covid boosters.  

To see a doctor in Hexham, join us at Sele Medical Practice. Sele is a long established NHS GP practice based in central Hexham, providing a wide range of medical services within  friendly, comfortable and modern purpose-built premises in the Hexham Primary Care Centre. There is an on-site car park, easy access for the less mobile, with all consulting rooms on the ground floor, and facilities for disabled people and families with toddlers and babies.

We pride ourselves on our personal service which includes escorting patients from the waiting area to consulting rooms.

We are actively involved in research and in teaching medical students at various stages of their training. 

We achieve high standards as assessed against the Quality and Outcomes Framework (QOF) and we have a low level of complaints which is why we can be proud of the high standard of service we offer.

If you are new to the Hexham area, please don't wait until you need to see a doctor, register with a GP now. You will be registered with a named GP but you do not have to consult with that particular GP.

The GP surgery is open and appointments are usually available, during the  opening times listed on this website.  To see a Doctor or Nurse please telephone us or come to the surgery to book an appointment.  our reception is staffed continuously during our opening hours and appointments are available at various times throughout the day, including lunchtimes.  Appointments are available until 8pm and on Saturdays at the Corbridge Hub. these can be booked though our receptionist

PLEASE CONTACT 111 IF YOU NEED URGENT MEDICAL ADVICE WHEN WE ARE CLOSED. 

ALWAYS DIAL 999 IN AN EMERGENCY WHERE TIME IS OF THE ESSENCE RATHER THAN CONTACTING US: 

  • suspected heart attack eg. chest pain, even if you haven't previously had heart problems;
  • sudden and severe shortness of breath
  • loss of consciousness
  • suspected stroke
  • sudden and severe allergic reaction eg. facial swelling or breathing difficulty

 Coronavirus update

We request that patients with high temperatures or a new cough or patients living with others that have these symptoms DO NOT visit the Practice. You can access 111 online or phone if you have either of those symptoms, or are isolating and require further advice.

You can leave prescription requests in our postbox outside or in the box just inside the door or you can order your medication online if you have signed up to the service. We are working to government guidelines with regard to issuing medication.  Pharmacies are taking longer than usual to process prescriptions so please factor in dispensing delays when ordering your medication.  Most pharmacies are requesting 7 days' notice.

If you are entering the building for any reason, please wash your hands as you come in, hand sanitizer is also available.  

When you book your appointment, you will be given the choice of a face to face or telephone consultation.  After a telephone consultation, the GP may ask you to attend the practice in person for further examination.  

 

National Screening programmes

We recommend that anyone invited to participate in any of the national screening programmes does so.  For the vast majority of people, the results give the all clear.

Bowel screening kits are posted out to eligible patients and, whilst the collection process is not pleasant, the result usually gives peace of mind. If, unfortunately, there is evidence of early bowel cancer, swift action can help the prognosis.

Cervical screening is also vital in playing a part in the early detection of cervical cancer.  We recommend that anyone invited makes an appointment with one of our practice nurses or with a nurse at the Saturday hub (on Sele's premises) or extended access hub weekday evenings at Corbridge.

Breast screening is very helpful in detecting early cancers and therefore useful for starting treatment early.  Again, we commend anyone invited to make an appointment.  Appointments are usually available very locally in Hexham but can be made elsewhere if more convenient.

 

apply

All our jobs are posted on the NHS jobs website.

 Application Form

 

(Site updated 18/04/2024)
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