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Noticeboard

E-mail and e-Consult service

Please do not e-mail us directly with private or confidential medical information.  This is not secure.  Please contact us via the e-Consult service instead. 

This is available via the online form found half way down the home page. Just click on the blue e-Consult box and follow the instructions.  This is a secure way of contacting us and the system will direct you appropriately.  If you need GP advice, you will receive a response the following working day and they will arrange any follow up or consultation that may be required.

Research project

If you'd like to take part in a research study about data sharing, please look at our Reseach page.

Face coverings and hand washing

In line with Government recommendations, if you are entering the surgery premises, please wear a face covering.  we also now have hand washing facilities at the entrance doors.  Please wash your hands when entering and leaving the building.

 

Patient Access Update

If you access our online services, Patient Access has started to offer private services through the portal.  These services are in no way endorsed by or connected to the practice.  patient access are also updating their security and shortly when you log in you will be asked to provide a 5 digit pin number.

Repeat medication

Pharmacies are taking longer to dispense medication due to supply issues.  Please allow 7 days before collecting your medication or check with the pharmacy.

Online booking

We have been advised not to offer online booking for face to face appointments for the time being.  Appointments are for telephone consultations only so please leave a contact number.  The GP or nurse will telephone you as close to the appointed time as possible.  However, they will not be able to call multiple times if they cannot speak to you.

 

 NATIONAL DATA OPT OUT

Information about the national data opt-out programme can be found at:

www.nhs.uk/your-data-matters or telephone 0300 303 5678

Mobile telephone numbers

Please make sure we have your up to date contact details.  We use mobile phone numbers to send appointment reminders and other appropriate messages.  If you provide us with a mobile telephone number we will assume you are happy to use this to contact you unless you tell us otherwise.

Carers

Please let us know if you are a carer so that we can refer you to Carers Northumberland for support, if you so wish.

Non NHS work 

This is not a priority for our team so it may take up to 3 weeks for us to provide insurance reports, to complete holiday cancellations forms etc. Please note there may be charges for these private services, so please ask.

 

Please also be aware that we cannot guarantee to turn around sick note requests within 48 hours, nor can we provide sick notes in advance.

Smoking and E-cigarettes

There is a blanket no smoking policy in the Primary Care Centre and Hospital site.  This extends also to e-cigrettes as there is no current evidence as to their efficacy or safety.

Online Booking and Medication Requests

To book appointments and order repeat medication 24 hours a day 7 days a week download an application form or please speak to one of our reception team.  for full details regarding security and consent please select item 4 in further information on the right of our home page

Application form for online access

Visitor Tansport for Wansbeck and North Tyneside

If a patient is transferred from Hexham General Hospital to Wansbeck or North Tyneside general hospitals for further treatment, a free daily shuttle car operates from Hexham to enable relatives to visit.  To book a place on this service, which leaves Hexham General Hospital at 1pm, contact 0344 811 8111 and ask for extension 5388.

 

Young People's Health

We have tried to develop this part of our website to help young people who are registered with The Sele Medical Practice.

We are considering setting up an e-mail group to discuss young people's health matters and concerns.  If you would like to become involved, please send an e-mail to NORCCG.Sele-Admin@nhs.net and we'll keep your e-mail address on record and contact you when we've made some progress.

confidentialCONFIDENTIALITY

All appointments are confidential and we appreciate that for young people living in a fairly tightly knit community this is extremely important.  We would only consider passing on information if it was felt you were in danger or being harmed, and would always tell you if this were going to happen.

We appreciate that it is sometimes difficult for you to access the services we offer for a number of reasons

  • It could be that because of school you are unable to get to the surgery
  • It could be that because you don't live in the centre of Hexham it would mean asking someone to bring you
  • It could be that you would feel uncomfortable sitting in the waiting room because of who might see you

Hopefully by providing this webpage we may be able to address some of these problems for you. We would therefore like to give the following information

  • All consultations are confidential from family, friends and school.
  • We are a C-Card surgery
  • If you need any confidential advice about health issues please make an appointment or telephone us at the surgery.
  • If you would like an appointment, but would prefer not to sit in the waiting room, then let us know and we will arrange this for you.
  • We have both male and female doctors for you to choose from.
  • You can consult with a doctor from 14 years old unaccompanied.
  • We have a Chaperone Policy in the practice which means that you could have a trained member of staff with you in your consultation at yours or the doctors request.
  • Contraceptive prescriptions are FREE

Telephone numbers you might find useful

  • SORTED-A confidential substance misuse service (under 18's) Tel: 01670 500150 TXT: 07788496793
  • G.U.M. Clinic (Genito-Urinary Medicine Clinic-Newcastle General Hospital)- 0191 219 5013/5011
  • Northumberland GUM services  01670 814873
  • Childline 0800 11 11
  • Northumberland Stimulant Service  07590442777

Websites that you might find useful

CHLAMYDIA SCREENING

Did you know that screening for Chlamydia is free to the under 25's.  You don't even need to tell us about it although if you would like to disucss it with a GP we will be happy to advise you.

Young Health

You can recieve advice or just talk about.....

Sex and sexuality, exam pressures, body size and weight, eating and food, bullying, stopping smoking.

To find the nearest clinic call 01670 543131



 
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