This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Research project

If you'd like to take part in a research study about data sharing, please look at our Reseach page.

In line with Government recommendations, if you are entering the surgery premises, please wear a face covering.


If you access our online services, Patient Access has started to offer private services through the portal.  These services are in no way endorsed by or connected to the practice.

Repeat medication

Pharmacies are taking longer to dispense medication due to supply issues.  Please allow 7 days before collecting your medication or check with the pharmacy.


These are available via the online form on this page.  The system will direct you appropriately and if you need GP advice, you will receive a response the following working day.

Online booking

We have been advised not to offer online booking for face to face appointments for the time being.  Appointments are for telephone consultations only so please leave a contact number.  The GP or nurse will telephone you as close to the appointed time as possible.  However, they will not be able to call multiple times if they cannot speak to you.


Bone Health

We have started work with a pharmacist called Lewis Sutherland on a bone health project.  The project will be pro-actively identifying people who may be at risk of having a fracture in future. Lewis will contact people who may benefit from a bone health review to discuss going for a bone density (DEXA) scan at Wansbeck or North Tyneside hospital as a “check up” for their bones.  If the DEXA scan shows that the bones are weaker Lewis will discuss potential treatment options and lifestyle advice to build up bone strength to reduce the risk of fractures in future.

Dr Frankel

We are sorry that, over the past few weeks, we have needed to cancel and rearrange a number of appointments with Dr Frankel.  This is due to family illness which means that sometimes Dr Frankel is unexpectedly not available. Where possible we bring in other GPs to see his patients and we apologise for the disruption this causes, but thank you for your understanding and support. 

How to remove ear wax

Ear wax usually falls out on its own.  If it doesn't, and blocks your ear, put two or three drops of ordinary olive oil into the ear two or three times a day for two to three weeks.  This will work to soften the wax so that it comes out of its own accord (which may happen unnoticed).  If olive oil does not work , you can buy sodium bicarbonate drops from pharmacies and use according to the directions.

Administering  oil or ear drops is best done with the oil at room temperature.  Lie on your side with the affected ear facing up and then gently pull and push your outer ear to work the drops in.  Stay lying down for 10 minutes to allow the drops to soak into the wax.


Tyne Green parkrun is a newly established, weekly 5km event taking place every Saturday morning at 9am at Tyne Green, starting and finishing near the children's play area. 

parkrun is designed to:

improve the health and wellbeing through physical activity, including volunteering

give an opportunity to socialise, make friends and be part of a welcoming community

provide activities that are free, outdoors and accessible to all

The event is for all ages from 4+ organised by local volunteer teams  and once you've registered on the parkrun website, and obtained your bar code, you're ready to head to your local event.

Dr Frankel, Anne Brooks, Teresa Tomlinson, Georgina Robley and Lindsay Sails have participated in the event so far and have found it challenging but enjoyable. 



Download the new NHS App and book appointments and order repeat medication easily from your phone.  Visit for more information


We have had a number of queries relating to medication supplies and the uncertainty around Brexit.

Currently, we do not intend to issue double scripts or increase any medication supplies to patients as this will create the shortages the NHS are trying to avoid. 

We will follow any future guidelines from the NHS and change this policy if we are instructed to do so.

The government is working with pharmaceutical companies, suppliers, and the NHS to make sure patients continue to receive the medication they need if the UK leaves the EU without a deal.

Around three quarters of the medicines and over half the devices and one-use medical products, such as syringes, that the NHS uses, come into the UK via the EU.

The Government has analysed the supply chain, made plans to reduce the risk of disruption, and given instructions to pharmaceutical companies to ensure that they have adequate stocks to cope with any potential delays at the border. We are confident that, if everyone does what they should do, the supply of medicines and other medical supplies will be uninterrupted in the event of exiting the EU without a deal.

This means if your doctor prescribes medicines or special equipment for a health condition, you should still be able to get the treatment you need from your GP or pharmacist.


Occasionally we do experience temporary shortages of specific medicines. If this happens, your doctor will prescribe the best alternative to your usual medication – this is a tried and tested system.

If there are any shortages of particular medicines after EU Exit, the same system will be in place – your doctor will advise you of the best alternative to treat your condition.

This is a UK-wide policy. The Department of Health and Social Care in England is working with counterparts in Scotland, Northern Ireland and Wales to deliver the uninterrupted supplies people expect.


Information about the national data opt-out programme can be found at: or telephone 0300 303 5678

Repeat Prescription requests

We have recently had a significant increase in  the number of prescriptions being requested urgently, i.e. same day.  Our turnaround time for repeat prescriptions is 48 working hours and although we will try, we cannot always comply with same day requests.

Mobile 'phone numbers

Please make sure we have your up to date contact details.  We use mobile phone numbers to send appointment reminders and other appropriate messages.

Symptom Checker

If you would like to check your symptoms to assess what you might like to do next, please click on the link below.

Symptom Checker


Think Pharmacy First

Health advice and treatment can be obtained free of charge (for those eligible) from local pharmacies. 

Conditions such as head lice, mouth ulcers and fungal infections can be treated under this scheme.  You will need to provide evidence of your entitlement to free prescriptions to obtain free treatment but the pharmacist's advice is always free of charge.



Please let us know if you are a carer so that we can refer you to Carers Northumberland for support, if you so wish.

Urgent Medical Problems

When you request an appointment, our staff may ask you if your problem is urgent.  Feedback suggests that clarification would be helpful for patients.

An urgent problem is something which cannot wait until the next available routine appointment (and is not a 999 emergency).

We will ask patients with urgent problems to come to the practice to be seen at the end of surgery. An example of an urgent problem might be an exacerbation of a chronic condition such as asthma.

Charges for non-NHS work

Please note that we charge for work which is not contracted for by the NHS.  This included certain vaccinations, driver medicals and other reports.  Please see our list of prevailing charges displayed in the surgery.

GP Registrars

This practice trains junior doctors. They are fully qualified and have already done training in hospitals. You can expect them to provide a full range of GP services. If they are not certain about what to do they will ask more senior colleagues for advice.

Friends and Family Test

Please click on the patient survey at the bottom of the page to let us know if you'd recommend our practice.  You can also let us know how else we can help you.

Non NHS work


This is not a priority for our team so it may take up to 3 weeks for us to provide insurance reports, to complete holiday cancellations forms etc.


Please also be aware that we cannot guarantee to turn around sick note requests within 48 hours, nor can we provide sick notes in advance.


There is a blanket no smoking policy in the Primary Care Centre and Hospital site.  This extends also to e-cigrettes as there is no current evidence as to their efficacy or safety.

Online Booking and Medication Requests

To book appointments and order repeat medication 24 hours a day 7 days a week download an application form or please speak to one of our reception team.  for full details regarding security and consent please select item 4 in further information on the right of our home page

Application form for online access


Waiting Room Blood Pressure Machine

Thanks to the generosity of patient who wishes to remain anonymous, the practice has purchased a BP machine for patients to self check.  This is sited in the waiting room.  Patients will be encouraged to have their blood pressure measured prior to going into a consultation


We can offer a no scalpel vasectomy service in conjunction with Newcastle Hospitals.  Dr Ben Frankel offers this service on a Friday morning, which requires a referral from your GP. Please note that the first appointment is for consent and to arrange the procedure at a future date. This procedure is available to all Tynedale patients. Further details are available by clicking on the vasectomy tab to the right hand side of this screen.


Please see the 'measles' section in further information opposite.

Please call for advice if you think you may have measles or have been in contact with a confirmed case. 

Please do not come to the surgery.

New Parents

Congratulations on the birth of your baby.  We are sure that you will be advised to attend the practice for a six week check with your baby.  Before we can do this, you need to register the baby with the practice.  You will need to look through the information you are given by the hospital, or community midwife, for the baby's NHS number and complete a registration form.


We are sorry that you are sometimes kept waiting beyond your appointment time.  This can happen because patients before you take longer than the 10 minute appointment slot to discuss their problems.

If you have a problem which you think may need longer than 10 minutes, please ask for a double appointment. Similarly, please bring only one problem to a single appointment.

Visitor Tansport for Wansbeck and North Tyneside

If a patient is transferred from Hexham General Hospital to Wansbeck or North Tyneside general hospitals for further treatment, a free daily shuttle car operates from Hexham to enable relatives to visit.  To book a place on this service, which leaves Hexham General Hospital at 1pm, contact 0344 811 8111 and ask for extension 5388.


The number to contact urgent care services when the surgery is closed is 111.

SMS Text Reminders and Appointment Confirmations

We are able to send text messages to confirm appointments and to remind patients to attend.  If you provide us with a mobile number we will assume you are happy to have this service.  please let us know if you would prefer to opt out of this.

Prospective Medical Students

For reasons of confidentiality, we do not offer work experience or placements to anyone wishing to pursue medicine as a career.  We would encourage any of our patients seeking this experience, to join our Patient Participation Group to become more involved and gain an insight into some of the current issues in general practice.   

Bus Service

The 683 bus now stops at the main hospital entrance but will also stop, on request, at Hexham Primary Care Centre entrance.

New Patients

We welcome patients moving into the area.  We work in purpose built premises which are fully accessible to everyone.  Please ask for an information leaflet and registration form at reception.


Our Patient Participation Group held its inaugural meeting in November 2011 with just 2 members.  Since then, we have grown to 11 and usually meet quarterly at the Surgery.

Our group has so far, been very helpful in suggesting items which would be of interest to patients in our regular newsletters. 

Issues affecting the patient population on a wider scale, such as emergency care in Hexham and car parking on the hospital site are often on our agenda.

If you are interested in joining the group, please contact Anne Brooks our Business Manager.  We particularly welcome young people who might be contemplating a career in medicine or healthcare.

Group members are happy to act as a conduit for comments or suggestions about the practice, its services and systems. They are able to present these at meetings or directly to the practice, as appropriate.

Comments or suggestions can be made to group members by sending a  message to



Derek Bramley

My wife and I have been patients of Sele Medical Practice since March 2003.  I have had over 48 years' involvement in the Health Service which includes 37 years as an employee upto Senior Manager level. I took early retirement in 2000.  I am currently self employed, providing training on a part time  basis.  I am a member of Health Watch.

I became a patient representative for the practice in 2012.  With my experience of the NHS, I hope I can provide valuable input into the Practice.

Sheila Dance

'I'm Sheila Dance, and have joined the patient group following my retirement in December 2011. Having had over 20 years working as Administrator at the Practice I am now looking forward to seeing things from the other side of the desk! I hope that I will be able to use my experience in the interest of other patients by my involvement in this group.'


  • Stephen Prandle

    Stephen retired (August 2012) after 38 years as a teacher, the last 19 years as a secondary head teacher in North Tyneside and Northumberland schools. He is continuing some part time work for the National College for School Leadership and local universities. Working in the public sector and serving local communities have occupied all his working life so as he retires from headship he wishes to continue to serve the community but in a voluntary capacity. 

    Stephen has a commitment not only to our local NHS services in Northumberland and North Tyneside, in his role as public governor of Northumbria Healthcare NHS Trust, but the wider provision of health services which he believes must continue to be not only highly professional and deeply caring of each individual, but also willing to embrace innovation and new technologies.   


Bob Potter

I am pleased to be involved in the the Sele's patient participation group. My family and I have received excellent service from the practice for over 20 years. I am an active campaigner for the RNIB (Royal National institute of the Blind) and the Northumberland Low Vision Action group and  through these organisations I have become very interested in the needs of people living with sight loss.  In particular,  I am keen to improve the provision of accessible information and to raise awareness of the difficulties faced by this group when using the health service more generally. An ageing population will vastly increase the numbers of people who are visually impaired and their needs should be addressed.

Michael Elphick:

Born in London, raised and educated in North Wales, moved to Manchester for university (physics & astrophysics), and then a career as lecturer in Computing Science at Newcastle University.

Since retiring in 1998, I have been surprised by how involved we have both become in local activities (Slaley village hall, community trust, film club, shows, and recently the West Northumberland Community Buildings Consortium).

Since moving to Slaley we have appreciated the excellent service and support from the Sele practice, and are happy to help in a small way.


Jean Elphick:

Born in Manchester, did my child nurse badge in Guides, and ended up as a primary school teacher. We moved to Tynedale in 1986, and loved the countryside and village life. Great supporter and user of the NHS, especially with increasing age. However I feel that everyone should be active in keeping well, so that the service is not overburdened. I am interested in health education, and in supporting the Sele practice.



Meeting notes February 2020

Meeting notes November 2019

September 2019

Meeting Notes May 2019

Meeting Notes February 2019

Meeting Notes November 2018

Meeting Notes August 2018

Meeting Notes May 2018

Meeting Notes February 2018

Meeting Notes Nov 17

Meeting notes - August 17

May 2017 Meeting Notes

February 2017

Meeting Notes November 2016

 August 2016

May 2016

February 2016

November 2015

August 2015

May 2015


Feb 2015.doc

Meeting Notes November 2014

Meeting Notes September 2014

November 2013 Meeting notes

Meeting Notes 14 February 2014

Meeting Notes May 2014

Terms of reference

National Survey Results for Sele 2012

Report 2013

Report 2014

Action Plan 2013


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website