Flu Vaccination Update
All patients aged 50 to 64 years. The NHS are offering you a free flu vaccine this year because of the Covid pandemic. The vaccine for you will be delivered to us week ending 11th December. The earlier you are vaccinated the better so we will be contacting eligible patients in the next few days to invite them to book an appointment. We are holding a clinic on Saturday 12th December and would encourage you to attend. if you are unable to make this date we do have a limited number of appointments available after this date. You must have a booked appointment so we can observe social distancing and please follow the guidelines below when you attend.
At risk patients of all ages. We have vaccine in stock so if you are eligible please book an appointment online or call 01434 602237.
Children in reception to year 7 should have been vaccinated at school. If your child has missed the vaccine please contact school health to rearrange an appointment on 0191 643 2871.
Attending the surgery for a face to face appointment
We have changed arrangements to protect patients and staff according to Covid guidelines. Please can you observe the following, to protect us all:
- Do not come to the surgery if you are ill and have any of the symptoms of Covid
- Arrive only a few minutes before your appointment time
- On entering the building please wear a mask or face covering if you can and wash your hands or use the hand sanitiser provided
- Tell the receptionist at the entrance that you have arrived
- Please observe social distancing rules keeping 2 metres apart at all times
- Leave as quickly as you can after you have been vaccinated
Guidance note for patients requesting exemption letters for face coverings
We are aware that some patients might be understandably anxious about the Government’s announcements around the use of face coverings in various public settings. Wearing a face covering in shops and supermarkets in England will also become mandatory from 24 July.
GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face covering.
The government guidance on exemptions suggests there is no requirement for evidence for exemption; therefore, it is sufficient for an individual to self-declare this.
The responsibility for issuing exemptions for those travelling on public transport lies with the transport provider not your GP. Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but considers themselves to have another reason to be exempted.
Government advice on the use of face coverings can be found here:
Some people don’t have to wear a face covering including for health, age or equality reasons. Some transport staff may not wear a face covering if it is not required for their job. This would be assessed by the employer not the GP.
If you would like to print out your own exemption card, please click on the link below:
Changes to our telephone line times
With effect from Monday 26 October 2020, our telephone lines will be available between 08.00 and 18.00. The practice will remain open until 18.30, Monday to Friday.
Please do not e-mail us directly with private or confidential medical information. This is not a secure channel. Please contact us via the e-Consult service instead.
This is available via the online form found half way down the home page. Just click on the blue e-Consult box and follow the instructions. This is a secure way of contacting us and the system will direct you appropriately. If you need GP advice, you will receive a response the following working day and they will arrange any follow up or consultation that may be required.
Mobile telephone numbers
Please make sure we have your up to date contact details. We use mobile phone numbers to send appointment reminders and other appropriate messages. If you provide us with a mobile telephone number we will assume you are happy to use this to contact you unless you tell us otherwise.
Online Booking and Medication Requests
To book appointments and order repeat medication 24 hours a day 7 days a week download an application form or please speak to one of our reception team. for full details regarding security and consent please select item 4 in further information on the right of our home page
Application form for online access